Our Stern cabins on the Diamond Deck are 16 square metres with superior quality fittings and all the luxuries of home - plus a few extras!Each cabin includes air conditioning, hairdryer, safe, TV, telephone, desk, double wardrobe and tea/coffee-making facilities available in every room. The cabin also features an ensuite bathroom with a relaxing rain shower.Enjoy your cabin, your way. Marvel at the views from your floor-to-ceiling glass doors or slide them away when the weather is warm to enjoy the views beyond your French balcony. The hotel-style bed can also be configured as a double or twin.Make this holiday one to remember. Choose a Diamond Deck cabin or suite and enjoy a wide range of luxurious extras with Riviera Plus - there's nothing like the VIP treatment. Features: <ul><li>Individual climate control</li><li>Floor to ceiling windows with French style balcony</li><li>Twin beds which can be configured as double</li><li>Nespresso machine and tea making facilities</li><li>Ensuite bathroom with walk-in shower</li><li>Luxury toiletries: shampoo, conditioner, shower gel, body lotion, soap</li><li>Towels and hairdryer</li><li>Desk &amp; chair</li><li>Telephone and flat-screen TV</li><li>Safe &amp; mini fridge</li></ul>

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Diamond Deck | Stern Cabins

Our Forward cabins, located on the Ruby Deck, are 16 square metres with superior quality fittings and all the luxuries of home.Enjoy your cabin, your way. You can marvel at the views from your floor-to-ceiling glass doors or slide them away when the weather is warm to enjoy the gentle breeze from your French balcony. The hotel-style bed can also be configured as a double or twin.Each cabin includes air conditioning, hairdryer, safe, TV, telephone, a desk, double wardrobe and tea/coffee-making facilities available in every room. The cabin also features an ensuite bathroom with a relaxing rain shower.   Features: <ul><li>Individual climate control</li><li>Floor to ceiling windows with French style balcony</li><li>Twin beds which can be configured as double</li><li>Nespresso machine and tea making facilities</li><li>Ensuite bathroom with walk-in shower</li><li>Shampoo, conditioner, shower gel, body lotion, soap</li><li>Towels and hairdryer</li><li>Desk &amp; chair</li><li>Telephone and flat-screen TV</li><li>Safe &amp; mini fridge</li></ul>

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Diamond Deck | Forward Cabins

Enjoy the feeling of home in a fraction of the space in cabins designed with Riviera guests in mind. Our 16 square metres Standard Cabins on the Ruby Deck are finished to an exceptionally high standard with superior quality fittings. The floor-to-ceiling glass doors of your French balcony slide away, allowing you to fully appreciate the views beyond.Each cabin includes air conditioning, hairdryer, safe, TV, telephone, a desk, double wardrobe, a lounge chair and small table, and tea/coffee-making facilities are available in every room. Your private ensuite bathroom is complete with a relaxing rain shower. The hotel-style beds can be configured as a double or twin.Features: <ul><li>Individual climate control</li><li>Floor to ceiling windows with French style balcony</li><li>Twin beds which can be configured as double</li><li>Nespresso machine and tea making facilities</li><li>Ensuite bathroom with walk-in shower</li><li>Shampoo, conditioner, shower gel, body lotion, soap</li><li>Towels and hairdryer</li><li>Desk &amp; chair</li><li>Telephone and flat-screen TV</li><li>Safe &amp; mini fridge</li></ul>

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Diamond Deck | Standard Cabins

Our Stern cabins, located on the Ruby Deck, are 16 square metres with superior quality fittings and all the luxuries of home.Enjoy your cabin, your way. You can marvel at the views from your floor-to-ceiling glass doors or slide them away when the weather is warm to enjoy the gentle breeze from your French balcony. The hotel-style bed can also be configured as a double or twin.Each cabin includes air conditioning, hairdryer, safe, TV, telephone, a desk, double wardrobe and tea/coffee-making facilities available in every room. The cabin also features an ensuite bathroom with a relaxing rain shower.   Features: <ul><li>Individual climate control</li><li>Floor to ceiling windows with French style balcony</li><li>Twin beds which can be configured as double</li><li>Nespresso machine and tea making facilities</li><li>Ensuite bathroom with walk-in shower</li><li>Shampoo, conditioner, shower gel, body lotion, soap</li><li>Towels and hairdryer</li><li>Desk &amp; chair</li><li>Telephone and flat-screen TV</li><li>Safe &amp; mini fridge</li></ul>

Ruby Deck | Stern Cabins

Our Forward cabins on the Ruby deck are 16 square metres with superior quality fittings and all the luxuries of home.Enjoy your cabin, your way. Marvel at the views from your floor-to-ceiling glass doors, or slide them away when the weather is warm to extend your living space onto your private French balcony. The hotel-style bed can also be configured as a double or twin.Each cabin includes air conditioning, hairdryer, safe, TV, telephone, a desk, double wardrobe and tea/coffee-making facilities available in every room. The cabin also features an ensuite bathroom with a relaxing rain shower.  Features: <ul><li>Individual climate control</li><li>Floor to ceiling windows with French style balcony</li><li>Twin beds which can be configured as double</li><li>Nespresso machine and tea making facilities</li><li>Ensuite bathroom with walk-in shower</li><li>Shampoo, conditioner, shower gel, body lotion, soap</li><li>Towels and hairdryer</li><li>Desk &amp; chair</li><li>Telephone and flat-screen TV</li><li>Safe &amp; mini fridge</li></ul>

Ruby Deck | Forward Cabins

Enjoy the feeling of home in a fraction of the space in our exquisitely designed, spacious cabins. Our 16 square metres Standard Cabins on the Ruby Deck are finished to an exceptionally high standard with superior quality fittings. The floor-to-ceiling glass doors of your French balcony slide away to extend your already spacious living area, and each cabin has a private ensuite bathroom, complete with a relaxing rain shower.Each cabin includes air conditioning, hairdryer, safe, TV, telephone, a desk, double wardrobe, a lounge chair and small table and tea/coffee-making facilities available in every room. The hotel-style beds can be configured as a double or twin. Features: <ul><li>Individual climate control</li><li>Floor to ceiling windows with French style balcony</li><li>Twin beds which can be configured as double</li><li>Nespresso machine and tea making facilities</li><li>Ensuite bathroom with walk-in shower</li><li>Shampoo, conditioner, shower gel, body lotion, soap</li><li>Towels and hairdryer</li><li>Desk &amp; chair</li><li>Telephone and flat-screen TV</li><li>Safe &amp; mini fridge</li><li> </li></ul>

Ruby Deck | Standard Cabins

Our Forward cabins on the Emerald Deck are complete with modern amenities that make you feel perfectly at home. The spacious cabin (16 square metres) features a fixed window overlooking the river. It also includes air conditioning, hairdryer, safe, TV, telephone, desk and tea/coffee-making facilities. The hotel-style beds can be configured as a double or twin, and the modern ensuite bathroom features a relaxing rain shower. Features: <ul><li>Individual climate control</li><li>Fixed window</li><li>Twin beds which can be configured as double</li><li>Nespresso machine and tea making facilities</li><li>Ensuite bathroom with walk-in shower</li><li>Shampoo, conditioner, shower gel, body lotion, soap</li><li>Towels and hairdryer</li><li>Desk &amp; chair</li><li>Telephone and flat-screen TV</li><li>Safe &amp; mini fridge</li></ul>

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Emerald Deck | Forward Cabins

Our Standard cabins on the Emerald Deck are complete with modern amenities that make you feel perfectly at home. The spacious cabin (16 square metres) features a fixed window overlooking the river. It also includes air conditioning, hairdryer, safe, TV, telephone, desk, lounge chair and table and tea/coffee-making facilities. The hotel-style beds can be configured as a double or twin, and the modern ensuite bathroom features a relaxing rain shower.Features: <ul><li>Individual climate control</li><li>Fixed window</li><li>Twin beds which can be configured as double</li><li>Nespresso machine and tea making facilities</li><li>Ensuite bathroom with walk-in shower</li><li>Shampoo, conditioner, shower gel, body lotion, soap</li><li>Towels and hairdryer</li><li>Desk &amp; chair</li><li>Telephone and flat-screen TV</li><li>Safe &amp; mini fridge</li></ul>

Emerald Deck | Standard Cabins

<ul><li>Pool</li><li>Wheelhouse</li><li>Sky Lounge</li><li>Bar</li></ul>

Sun Deck

<ul><li>Lounge</li><li>Bar</li><li>Lounge</li><li>Entrance</li><li>Lift</li><li>Stern Cabins</li><li>Forward Cabins</li><li>Standard Cabins</li></ul>

Diamond Deck

<ul><li>Lift</li><li>Restaurant </li><li>Kitchen</li><li>Stern Cabins</li><li>Forward Cabins</li><li>Standard Cabins</li></ul>

Ruby Deck

<ul><li>Engine Room</li><li>Fitness</li><li>Lift</li><li>Forward Cabins</li><li>Standard Cabins</li></ul>

Emerald Deck

The ship's restaurant is located on the Ruby Deck. Experience exceptional service from our attentive and discrete, English-speaking crew while you enjoy a variety of first-class cuisine. Pair seasonal menus with a glass of wine from our carefully curated wine list, including a selection of regional favourites.

Restaurant

On our river cruises we love to take you right into the heart of each town or city you visit along the way, and during your cruise local guides will offer a variety of guided walking tours, panoramic coach tours and/or visits to museums and local cultural favourites such as a wine tasting in Burgundy and a train journey through the Swiss mountains. You will have a good mix of touring and free time to learn about the history and the little quirks of each place, with plenty of time to explore at your own leisure. Please check the itinerary of the cruise for more specific details.

Excursions

Relax on our open-air Sun Deck, which features a selection of comfortable chairs and sun loungers - both in and out of the shade - before taking a dip in the refreshing splash pool. Then to the bar for a cool drink and that book you've been meaning to read for ages in the sky bar. Fair warning: we can't guarantee the panoramic views won't distract you!

On the Diamond Deck, you'll find our spacious atrium, bar and lounge area. Sink into the sumptuously soft armchairs and sofas with a freshly made cup of tea and watch the verdant landscapes and charming towns and villages sail by through our floor-to-ceiling windows. And in the evening, enjoy pre- and after-dinner drinks with your fellow travellers while discussing the highlights of the day accompanied by the soothing tones of the ship's pianist.

Atrium

MS Porto Mirante

We want to ensure you make the correct choice before you book your holiday with us. If you have any concerns regarding the suitability of the holiday due to reduced mobility we would encourage you to contact us or call us on 01283 688 518 to discuss these concerns.MooringDue to the popularity of river cruising at some mooring places, or where our ship is moored alongside another vessel, access to the ship may be via the sun deck and require the navigation of steps so passengers must be able to walk on and off the ship themselves, without the use of crutches or other aids, as gangplanks can be positioned at a steep angle.On boardOur ships are not adapted for wheelchair access; if you are intending to take a wheelchair or mobility scooter with you, it is essential that you please contact us to let us know. Wheelchairs and mobility scooters can be used on excursions however cannot be used on board the ships due to safety reasons and must not be left in corridors, the lounge or restaurant or any other public areas, but must be stored at reception.River cruises operate with a smaller crew than ocean cruises and do not have the crew available to personally attend to passengers with reduced mobility; therefore, a travelling companion would need to be able to help with any physical needs.Whilst most of our ships have a lift on board, it does not operate to all decks.River cruising on European rivers offers the opportunity to take in the scenery from the comfort of the ship. If you are unable to do some of the shore excursions, your river cruise can still be enjoyable and worthwhile, so please contact us with any concerns or questions you may have.Shore ExcursionsFor our river cruises which include an extension and feature a hotel stay, the hotels we use have been chosen due to their location and standard, the facilities offered can differ, it is therefore important that we make the appropriate enquiries with our suppliers on your behalf to ensure any special needs or requests can be catered for.AccommodationFor our river cruises which include an extension and feature a hotel stay, the hotels we use have been chosen due to their location and standard, the facilities offered can differ, it is therefore important that we make the appropriate enquiries with our suppliers on your behalf to ensure any special needs or requests can be catered for.Overseas Transport ArrangementsAll of our tours involve coach travel. The coaches we use have not been adapted for wheelchair access.Air TravelWe are able to arrange airport assistance, from the check-in desk to the plane, for anyone with reduced mobility. This is a free service which must be arranged with the airline prior to travel. If you would like us to arrange this assistance for you it needs to be pre-booked more than 48 hours before your flight departs.EurostarIf you have reduced mobility and are travelling by Eurostar to your cruise, please contact us. Should you need to travel in your own wheelchair, Eurostar does have specially adapted wheelchair spaces which need to be pre-booked. If you would like assistance at St. Pancras, we can provide you with information and contact details for Eurostar Assist, although we cannot reserve this service for you directly.

Disabled Facilities

In the morning a full breakfast is served which includes healthy options and your choice of eggs made to order. For lunch enjoy salads from the buffet, soup and a choice of main courses, including local dishes, plus dessert. The four course a la carte dinners include a selection of international and regional specialities. We cater for most dietary requirements, please ensure you advise our sales team when making the booking.

Special Dietary Requirements

There is no requirement to bring formal dress; smart/casual is acceptable for both day and evening as there is no dress code enforced. However men are requested not to wear shorts for dinner or vest tops at any time in the dining room. Men may wish to wear a jacket and tie for dinner. The Captain’s Dinner offers the opportunity, should you wish, for more special attire.

Dress Code

The minimum age limit is 12 years old at the date of departure. We reserve the right to limit the number of children on any particular cruise. Any minor must be accompanied by and share a cabin with an adult aged 21 or over. If the adult is not the minor’s parent, a ‘Parental Consent Guardianship Form’ must be signed by a parent or legal guardian prior to sailing.

Age Restrictions

If you have any concerns about your health whilst on tour, please see your Cruise Director or Concierge. They will be able to advise you about chemists and availability of doctors, etc. In an emergency you could always phone our emergency number as issued on your itinerary. There are no on-board medical personnel, although specific crew members will have basic first aid training. However, the ship can stop at any time to transfer any passenger requiring emergency medical attention to local medical facilities.

Medical Facilties

On the MS Emily Brontë, MS Oscar Wilde, MS Thomas Hardy, MS Robert Burns, MS William Wordsworth, MS George Eliot, MS Douro Elegance and MS Douro Splendour there is a lift between all three internal decks but not the sun deck. All other ships have lifts, but these do not operate to the lower deck or the sun deck; with the exception of the MS Swiss Ruby which has no lift.

Onboard Lifts

Smoking, including e-cigarettes, is not permitted anywhere on board except for designated areas on the sun deck.More and more countries in Europe are adopting a stricter legislation on smoking in public places. Smoking is not allowed on any public transport and there may be other restrictions in hotels, bars and restaurants.

Smoking and E-Cigarette Policy

A limited laundry service is available on board, except on the day of disembarkation. A dry cleaning service is not available.

Laundry Service

Our ships are fully air-conditioned throughout. Each cabin has individual air-conditioning and heating controls.

Air Conditioning

We offer a selection of drinks packages available to purchase and the price is dependent on the length of the cruise, so please check each tour page for more details. This includes the following with lunch and dinner: draught beer; non-alcoholic beer; soft drinks; juices; red, white and rose house wines; and wine recommendations from the menu. The drinks package must be added to your booking for all passengers in a cabin prior to departure and you can do this by calling the reservations team.If you choose not to purchase a drinks package, there is a vast selection of drinks on board each ship available for individual purchase. 

Drinks Packages

We offer complimentary WiFi on board all our ships. This is provided via a satellite connection so reception can be interrupted.