Comfortable cabin equipped with two beds (with optional twin-bed configuration), private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio.Located on the upper deck with window with sliding top section, it offers a panoramic view of the landscapes.

MS Mistral Double Cabin CroisiEurope ©Denis Merck0.jpg

Upper Deck 2 Beds CAT. A

Upper Deck 2 Beds CAT. B

Comfortable cabin equipped with two beds (with optional twin-bed configuration), private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with window, it offers a panoramic view of the landscapes.

MS Mistral Double Cabin CroisiEurope ©Denis Merck1.jpg

Main Deck 2 Beds CAT. A

Comfortable cabin equipped with two beds (with optional twin-bed configuration), private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with window, it offers a panoramic view of the landscapes.

Main Deck 2 Beds CAT. B

Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with window, it offers a panoramic view of the landscapes.

MS Mistral Suite CroisiEurope ©Denis Merck0.jpg

MS Mistral Suite CroisiEurope ©Denis Merck1.jpg

Main Deck 2 Single Beds Suite CAT. B

Main Deck 2 Beds CAT. C

Comfortable cabin equipped to welcome up to 3 passengers (1 bed and bunk beds), private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with window, it offers a panoramic view of the landscapes.

MS Mistral Triple Cabin CroisiEurope ©Denis Merck.jpg

Main Deck 3 Bed CAT. C

Cabin equipped with one single bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with window, it offers a panoramic view of the landscapes.

MS Mistral Single Cabin CroisiEurope ©Denis Merck.jpg

Main Deck 1 Bed Single CAT. C

<ul><li>Sun Loungers </li></ul>

Sun Deck

<ul><li>Lounge &amp; Bar </li><li>Restaurant </li><li>Reception</li><li>Double Cabin Cat. A</li><li>Double Cabin Cat. B</li></ul>

Upper Deck

<ul><li>Double Cabin Cat. A</li><li>Double Cabin Cat. B</li><li>Double Cabin Cat. C</li><li>Triple Cabin Cat. C</li><li>Single Cabin Cat. C</li><li>Suite Cat. B</li></ul>

Main Deck

Located on the upper deck, the restaurant is where all meals are served during your cruise. It seats all guests at tables which vary in size with a panoramic view. The atmosphere is casual but elegant.

Restaurant

We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.

Excursions

The lounge tastefully decorated, is located at the front of the ship and offers panoramic views. Cocktails and games, dancing, and other forms of entertainment all happen here.

Lounge Bar with Dancefloor

Take advantage of the sun deck to relax! It is equipped with chairs and deckchairs, allowing you to cool off while enjoying a panoramic view of the magnificent landscapes.

Start your day joining us for a morning fitness class on the sun deck.

CroisiEurope MS Renoir Fitness.jpg

Fitness

MS Mistral

Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer's age may be requested by the ship's personnel.

Age Restriction

You must report any disability requiring special assistance while on a CroisiEurope itinerary to CroisiEurope at the time the reservation is made. All vessels and motor coaches are equipped to comply with European standards. Most transportation services, including the vessels and motor coaches, are not equipped with elevators or wheelchair ramps. Only our 3-deck ships have elevators (which cannot service the sun deck). CroisiEurope will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor is it responsible for any denial of services by vessel operators, air carriers, hotels, restaurants or other independent suppliers. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off vessels, motor coaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance and must assume full responsibility for their well-being.

Disabled Facilities

For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.

Smoking Policy

During the day, you will be more comfortable in a casual outfit.We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.

Dress Code

Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.

Special Diets & Allergies

All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.

Wi-Fi

Due to space constraints, our ships do not have "baby" equipment on board.If you are travelling with an infant or baby, please be sure to bring the necessary supplies and equipment, such as a travel cot, a pushchair, a child carrier, nappies, etc.For children over 1 year old, remember to book age-appropriate menus at the time of booking. For your comfort, we can warm baby bottles and food for your children.

Babies on board: bring your own equipment

All our ships (except the African Dream) are certified Bureau Veritas.Life jackets and life buoy are located in your cabins as well as on the sun deck.During the presentation of the crew, all safety instructions will be provided.Animals are not accepted on board.

Safety on board

There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.

Health

The official languages ​​on board our ships are French and English.Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.

Languages on Board

CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.Here are other environmental initiatives we would like to share with you:<ul><li>Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.</li><li>Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.</li><li>Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.</li><li>Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.</li><li>All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.</li><li>The latest onboard technology helps limit fuel consumption when cruising.</li><li>We have insulated the ventilation in our engine rooms to reduce noise pollution.</li><li>At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.</li><li>In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.</li><li>In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.</li><li>For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.</li><li>CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.</li><li>All of our waste is sorted and compacted on board before being recycled.</li><li>All food waste and biowaste are collected and converted into biogas by specialised companies.</li><li>Used engine oil is collected and transformed by onshore specialists.</li><li>We use biodegradable and environmentally friendly cleaning products.</li><li>Exterior paints contain no pollutants.</li><li>Plastic straws and cups have been replaced by biodegradable paper.</li><li>Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.</li></ul>

Taking Care of Our Environment

CroisiEurope welcomes passengers with reduced mobility and strives to facilitate their access to the places of conviviality on board and to the suggested excursions. Before making a reservation, our company invites you to mention your specific needs to one of our agents, so that we can offer you the most suitable boat.People with reduced mobility or with mobility difficulties can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck boats have elevators that provide access to the different decks, as well as to the dining room, the lounge and the toilets adapted to people with reduced mobility.Our two-deck boats, on the other hand, are designed in terms of layout so that the common facilities (restaurant, lounge-bar, reception) are all on one level: the main deck, which also has cabins.Some of our excursions may cause difficulties for people with reduced mobility (walking for several hours, unsteady ground surfaces, unevenness, ...), participation in the excursions as well as the trip is subject to the passenger's sufficient mobility.We invite you to contact your CroisiEurope agent or your usual travel agency for further information.